Creation of ORSYP Labs for Research and Development of International ITOM Best Practises
New IT Operations Management Research Team and Content Repository Provides Tools for Enterprise IT Success to ORSYP Customers
ORSYP Announces Creation of ORSYP Labs for Research and Development of International ITOM Best Practices.
Paris – May 16, 2011
ORSYP, a leading provider of enterprise-level IT Operations Management (ITOM) software and services, announces its creation of ORSYP Labs, a new unit within the company designed to produce and disseminate value-added content on ITOM issues, including tips, tools and best practices for customer success. By offering strategic guidance and international research findings, ORSYP Labs will empower enterprises internationally, helping them to define, develop and execute on ITOM which supports the growing needs of their business.
New technologies and business management strategies, ever-changing compliance regulations, and a push for increased business unit collaboration within enterprises are influencing changes in IT operations. In addition, the ITOM market currently lacks content and research to help enterprise IT make strategic decisions that support business growth. The small amount of content that does exist is delivered by large, non-specialized corporations with a broad ITOM understanding and leaves much to be desired. With this in mind, ORSYP has created ORSYP Labs to produce original content based on pragmatic and visionary convictions to help IT decision-makers clearly evaluate and plan for the future of their company.
ORSYP Labs will include ORSYP Institute, a training center for IS Management and a knowledge centre for IT Operations Management. These teams will take advantage of the extensive expertise within ORSYP staff and its customer base to conduct research and present findings as best practices for the ITOM industry. This innovative, thorough and transversal approach will include collaboration with the company’s North American operations teams in the United States and Canada, delivering a global perspective to studies and the resulting content for ORSYP Labs.
Furthermore, ORSYP Labs is inviting the group’s clients and partners to join the strategic thinking process on the market and to exchange points of view, particularly through the use of think tanks. We have already started the process and held our first think tank sessions between July and December 2010.
“ORSYP Labs is designed to offer value-added research to help companies develop and optimize their IT infrastructure. We are excited to be working alongside our subsidiaries in the United States and in Canada, as well as international ORSYP customers, to give a truly international dimension to ORSYP Labs projects.” – Xavier MULLER, Chief Operating Officer ORSYP Labs