SP Monitor provides real-time event management and IT service monitoring.  By means of powerful aggregation mechanisms, it offers immediately event-to-business process correlation determining the impact of an event on the availability of applications, business units or services provided to geographical areas. SP Monitor receives and stores event data, makes correlations and groups them in customizable views which can be accessed via an ordinary web browser, facilitating the pinpointing of events for proactive downtime prevention.  

• Customizable, real-time service monitoring: event flagging & correlation
• Instant evaluation of incident impact on service availability
• Top-down view of service availability: from enterprise to individual server level
• Immediate visibility of all events occurring infrastructure-wide
• Event filtering and routing to framework
• Service level monitoring
• Escalation and traceability
• Incident reporting over time
• Event-based service views
• Automatic response & notification configuration 
• Service Delivery Level Management over the long term
• Data correlation and aggregation into intelligent availability indicators